Privacy Policy

This Privacy Policy explains how Rarewaalt ("we", "us", "our") collects, uses, shares, and protects your information when you use our website and marketplace. By using Rarewaalt, you consent to the practices described here.

Information we collect

• Account information — name, email, phone number, and password when you register.
• Transaction information — listings, orders, shipping addresses, and payment status (we do not store full card details; payments are handled by our payment gateway).
• Usage information — device, browser, and activity data to operate and improve the platform.

How we use your information

To create and manage your account, process orders and payments, connect buyers and sellers, prevent fraud and abuse, provide customer support, and send service-related communications. With your consent, we may also send updates about new features or drops.

Advertising & marketing

We may use your information — including in aggregated or hashed form — for marketing and advertising, including running and measuring campaigns on third-party platforms such as Meta (Facebook, Instagram), Google, and similar advertising and analytics services. This may involve sharing limited data with these platforms to show you relevant ads and understand campaign performance. Where required, we obtain consent, and you can opt out of personalised advertising through the settings of those platforms.

How we share information

We share information only as needed to run the marketplace: with sellers and buyers to complete transactions (e.g. shipping details), with payment processors and logistics partners, and with service providers who support our operations. We may disclose information where required by law. We do not sell your personal information.

Data security

We take reasonable measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data and limit access to it.

Your rights

You may access, correct, or request deletion of your personal information, and opt out of marketing communications, by contacting us. Some information may be retained where required for legal or operational reasons.

Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the platform is used. [Confirm if you use analytics/marketing cookies and add a cookie banner if required.]

Contact

For privacy questions or requests, contact us at collect@rarewaalt.com.